Support

Help & Support

Last updated: 10 June 2026

We are here to help you get the most out of Blackbook.

Email support

Reach us at [email protected]. We usually reply within 1-2 working days. Please include your app version (Profile → About) and device model so we can help faster.

Frequently asked

Is Blackbook free?

Yes - you can start free, including the 30-day Boot Camp and thousands of practice questions. Some advanced features may require a subscription or a valid book code.

How do I sign in?

Tap Continue with Google (or Continue with Truecaller on phones that have the Truecaller app). You can also verify your phone later from your Profile.

Does it work offline?

The built-in dictionary and content you have already viewed remain available on weak or no network. Quizzes and fresh content need a connection.

Sign-in or loading is not working

Check your internet connection and make sure you are on the latest app version. If it persists, email us with a short description and your device details.

How do I redeem a book code?

Open Profile → Redeem / Verify book and enter or scan your code.

How do I delete my account and data?

See Delete your data, or email us from your registered address.

Contact

Email [email protected]